I wanted to purchase a pair of shoes that had the price pulled off.It was obvious that the shoes were already used.
Manager, Tawanda, said the shoes cost $23.00. It was written on the black rubber sole of the shoe in black ink. Because of scuffs on shoe and a worn sole it was obvious the shoe was used. I asked for a discount on the used shoe.
I showed the manager the dirty soles and scuffs. She refused. I overheard her tell a sales person "She can wash that off." I've never known Ross to be so customer unfriendly.
I asked for a number to call and complain.She gave a number to the Ross Giftsjop Hotline.
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