Product: Ross Dress For Less Manager Clear all filters (0 of 91 reviews match)
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Ada manager here at the Irving Tx (3905 W Airport Fwy, Irving, TX 75062) location was very very rude. Custumer service very poorly. She seemed to have some kind of issue. We were returning a piece of baby clothes were employees forgot to take off tag. Dispite the fact...
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Anonymous
Anonymous

Marcus Carranza (secret shopper)When you write your reports, please use correct grammar and complete sentences.Exactly How was the Store Manager rude?No-one is a mind reader.

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Ross Dress For Less Manager
#1282089
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I brought in an exchange (dress suit under a large store bag on a hanger).The clerk removed the exchanged dress suit from the bag and hanger and balled up the exchanged suit into a small bag. I asked the clerk not to ball up my suit and to bag it like the suit l had...
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Anonymous
Anonymous

I mean, you want cheap suits? or do you want expensive suits? hangers make a difference when it comes to price of the clothing at ross. They reuse the hangers because our clot...

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Ross Dress For Less Manager
#1281459
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I went to a Ross in the Chicago area. There elevators weren’t working. I had to walk up steps with packages almost falling. I also have a brace on my leg. The staff just walked right passed me. It was awful. I called the manager of the store who seemed to just apeese...
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Anonymous
Anonymous

Did you notify the passing employees that you needed help? because if i were passing you i wouldn't have helped either unless I was asked. Ive asked several customer if they n...

Anonymous
Anonymous

What do you want Ross Dress for Less Corporate Headquarters to do about the entire situation?

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Ross Dress For Less Manager
#1280586
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Manger refued to allow to exchange shoe
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Anonymous
Anonymous

This is a vague compliant that Cannot be properly addressed.More information Is needed as to Why the OP Was not able to return the shoe.Details Are missing.

Anonymous
Anonymous

You need to add more details to your complaint. Did you have a Ross tag/recipet? were the shoes worn or have obviously worn markings? you can't just use a single sentence to g...

1.0
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Ross Dress For Less Manager
#1248828
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I went to store number 0459 in El Paso Tx. And the store manager by the name of Laura was a very rood person so unprofessional on some of the items that i bought she changed the price on them she said that the tags were not the right ones for the items. I left the...
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Anonymous
Anonymous

I mean if someone switched tags on an item (not saying you) but someone previously trying to get it for a lower price. If you would describe the items then it would be more un...

Anonymous
Anonymous

Laura was a very rood person...What in the world does rood mean?

1.0
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Ross Dress For Less Manager
#1245533
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The store manager was paying about five or six Associates out of the safe and registers instead of getting real paycheck stubs and she was printing them out for us and that's at the time that knowing that the paycheck stubs were fake when we get our W-2s they were...
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Anonymous
Anonymous

you need to call corporate immediately. A SM should never give you money out of a register(that's *** obvious). have the day, the time ect so they can review the footage. Stor...

Anonymous
Anonymous

Wall of text that I Cannot understand.

1.2
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Ross Dress For Less Manager
#1244839
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Da general manager was very rude to me and hung up da phone on me
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Anonymous
Anonymous

Do you mean "The" ?

Anonymous
Anonymous

Details are needed regarding this complaint.No one is a mind reader, OP.Exactly What caused you to call the store, OP?Exactly What did the General Manager say that was rude?Wh...

1.0
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Ross Dress For Less Manager
#1240111
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Ross Dress For Less - Treatment

I was unable to hang my clothing I tried on all back up and Brinson humiliated me he was supposed to be a manager
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Value for money
Warranty
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Ross Dress For Less Manager
#1232271
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I purchased a purse for my daughter the day before Easter and it completely fell apart after 1 time use. I still had the receipt and brought it back with all the parts and she refused to take it back! I didn't expect money back, but I would've taken a store credit to...
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2.2
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Ross Dress For Less Manager
#1230046
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Ross Dress For Less - Horrible situation to witness

Brad Wieland get a hold of your managers you got your assistant manager Silvia yelling at your associates in front of customers really? This are the new managers you have in santa Maria? I will never go into a store where employees get treated like trash like that. Worst look ever
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
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Ross Dress For Less Manager
#1228436
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