Product: Ross Dress For Less Manager Clear all filters (74 of 74 reviews match)
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While standing in a line 23 Deep with two cashier's handling both exchanges returns and purchases I reached out to the manager Bobby who was standing watching and asked him if he could help he said he could not he was waiting for somebody to come back from a break I...
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Anonymous
lord have mercy

So you want a man to get fired? If you don't want to bother with a line shop online or go to a smaller store and pay more money.

Anonymous
Anonymous

Technically, by corporate rules, managers are not allowed to get on the register under any circumstances. They are there to handle issue and maintain the operation of the stor...

1.3
Product
Ross Dress For Less Manager
#1141403
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I wanted to file a complaint on the manager working on Saturday November 17th at store number 1535 in Morganton NC. We were going to spend over $40 in clothing until the manger made a comment about me, my friend, and my fiance stealing to another employee and we were...
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Anonymous
Smitty

Did you steal ?What about your pair of friends ?

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Ross Dress For Less Manager
#1133706
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I thought it was just a bad experience once but no it happened again today. We have a so-called manager here in the store her name is Amber Mac. I was purchasing and had quite a few items in my cart I want to look at a candle that was in their store when I went to...
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Anonymous
Anonymous

OP:Exactly how much of a discount did you want from Amber Mac?

2.8
Product
Ross Dress For Less Manager
I didn't like
  • Received no apology
  • Amber mac
  • Poor customer service
#1119100
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Ross Dress For Less - Poor customer service by assistant manager

#1141108
1.7
Details
Very poor customer service provided by assistant manager, associate 332144. I just purchased merchandise, 12/2 at 5:24 pm, transaction 2797, store 0750. I asked the person to use a second bag to put my puchases in and he defiantly showed poor attitude. I am a good customer of Ross. This individual needs some training and in my opinion should not be an assistant manager!
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Ross Dress For Less - Rude SM at Concord Ross

#1134658
I'm a frequent shopper at the Concord location and I must say it's by far the worst I have seen. The store manager is rude and so disrespectful I believe his name is Robert. He should not be allowed to treat his associates any kind of way, he is a leader and should conduct his self as such.
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Ross Dress For Less - Exchange of a merchandise

#1132467
I am returning the luggage that I bought from Ross and exchanged to a bigger luggage. The manager of Ross in waikiki Hi was so rude, unetiquette, with demeaning words. I will never shop at Ross again. I am just a visitor here but the manager treat me like a criminal.
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Ross Dress For Less - Better management

#1130376
1.0
Details
Store manager had made fun of a coworker that has a disability and another coworker for being ***.a sales manager stashed clearance in the stock room saying f the customers.
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Recently, I purchased a pair of shoes at Ross that was located in Macon. I brought them home for my husband to try on, unfortunately they did not fit him. I tried to return them less than a week later and the store clerk as well as manager at Ross would not except my...
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Anonymous
Ann

If a foot went inside the shoe outside the store, it is considered worn and unreturnable. Basic knowledge

Product
Ross Dress For Less Manager
#1105434
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Julia the manager of your Parkville MD location is very rude and unprofessional. She speaks to customers as if they are children. She even went to the extent of putting her hand in my face today. This is unacceptable and if this behavior is tolerated from your...
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Anonymous
Ann

Oh boy she put her hand in your face. Cry me a river. Try putting up with what we have to on a daily basis and see how easy you think it is to keep calm 8-12 hours every day

Anonymous
Anonymous

I mean, what did you do/say to her? seems one sided. they are human after all.

3.6
Product
Ross Dress For Less Manager
#1090053
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The dress shirts were almost empty.Which is fine. I asked the manager Charlotte when more merchandise would come in. In a short answer she said " We get merchandise daily." And that was it. A better way to handle the situation would have been to say. I am sorry for the...
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Anonymous
Anonymous

Ross is a hit or miss store, you just have to come back and look for items. it isn't a high end retailer, they don't run out of a certain item, write it down and then send it...

Anonymous
Anonymous

Since you are this unhappy about the situation, then send a letter to their Corporate Headquarters.Do you really think that any company employee will give your their personal ...

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Ross Dress For Less Manager
#1079606
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Tried to exchange a *** rug for 39.99 and get a foam rug same price.The manager Brenda told me I will lose my seniors discount because today is Wed. This store and all of there managers give there customers a hard time.Although there is nothing on the receipt that says...
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Anonymous
Anonymous

Senior discount is on Tuesday, it's not written because it's common sense. if you bring an item back and exchange it on any other day but Tuesday the senior discount can not b...

3.1
Product
Ross Dress For Less Manager
#1073396
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Assoc 504718 began yelling to another Ross Dress For Less employee to check to see if that item should have a plastic inside. I wanted to scream at this *** manager. I was humiliated and there is no need for the way I was treated. If there should be a plastic inside...
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Anonymous
Anonymous

And how were you disrespected? They have policies to follow , it sounds to me like you were. Wing disrespectful to the employees you entitle piece of garbage.

2.8
Product
Ross Dress For Less Manager
#1073229
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on june 26, 2017 at apprx.7pm, I came into ross to return my granddaughter shoes, manager Adisus (black male) stated that he could not see two of the numbers on my reciept because it was faded, i then asked him could he look it up with my credit card, he stated as he...
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Anonymous
Anonymous

I honestly doubt an employee did that.

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Ross Dress For Less Manager
#1067226
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She was very rud with me i am acudtomer there since 3years she refused to retun am item i told her why u dont give me store credit she said because your daughter start working her omg i have never heard that before from any store i swear i bout the item before my...
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Nadia2017_2017
Nadia2017_2017

I am sorry guys for any mistake first i was very upset and was writing so fast from my cell phone , second english is my second language so excuse me for any mistake or miss s...

Anonymous
Anonymous

You are illiterate.

1.0
Product
Ross Dress For Less Manager
#1062957
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