Product: Ross Dress For Less Customer Care Clear all filters (0 of 102 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
The line was from the front cash register all the way back pass the shoes. There is 7 registers but only 2 cashiers was on the registers. There were so many customers coming in and once they saw the line back down the aisle, they put their merchandise down and left the...
Read more
2.5
Product
Ross Dress For Less Customer Care
#1287209
Reply to reviews
I live in a small Arizona town that has one of your Ross Store. The store supervisor "Sue", was not very helpful, when I asked her for the corporate phone number she told me she did not have it and to Google It.......really, she didn't have or did she just not want to...
Read more
Anonymous
Anonymous

So what items did you return, and why?That information Is Not included in your complaint.

Product
Ross Dress For Less Customer Care
#1276158
Reply to reviews
I shopped at Ross in Forsyth Illinois Was told to bring shoes back if there was anything at all wrong with them. They turned out to be too small once started wearing, I have siatica and avascular necrosis of my right femur. Now I am being refused the return when I wore...
Read more
Anonymous
Anonymous

I looked up Ross Dress for Less return policy on-line, and this is what I found...Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or...

1.0
Product
Ross Dress For Less Customer Care
#1271057
Reply to reviews
Show

Ross Dress For Less - Customer service issue

Total disregaurd for customer service. I waited to make an exchange in line for 10 minutes while being as 7 other people where waited on. I was redirected twice before I was helped. I had to ask for help three times.
3.0
Details
Customer service
Product or Service Quality
Value for money
Product
Ross Dress For Less Customer Care
#1245286
Reply to reviews
I was at a Ross store in Houston Tx. I ( hispanic woman) was looking at some blouses and i was putting them over the rack to see which ones I was going to take. A Ross worker ( black woman) out of the blue tells me quote" You need to put those back where they belong!"I...
Read more
Anonymous
Anonymous

it wasn't a racial matter, several people do the same thing (hanging clothes over the rack to look at them but literally leave them there once they are done). I agree she coul...

Anonymous
Anonymous

I am not sure is this counts as racial discrimination.The employee could have handled the situation in a better way though.Perhaps that is why you are upset.

3.3
Product
Ross Dress For Less Customer Care
#1244133
Reply to reviews
Show

Ross Dress For Less - Wont return item

Ross Dress For Less - Wont return item
Ross Dress For Less - Wont return item
Manager won't return the ithem cause it don't fit please give me call back asap 8138635293 Thank you Driss
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product
Ross Dress For Less Customer Care
#1243692
Reply to reviews
I went to the store to purchase a center piece for my center table. I had my kids with me..We had a sandwich from subway..The sandwich was tied in a bag then tied in a subway bag...Upon entereing the security tild me no food allowed..i ask her how she knew i had food...
Read more
1.0
Product
Ross Dress For Less Customer Care
#1243265
Reply to reviews
Ross Dress For Less - Injury
Ross Dress For Less - Injury
Ross Dress For Less - Injury
The company did nothing . I shop at least three times a week. The customer services was awful from management
Read more
Anonymous
Anonymous

Did you file a claim, OP?Exactly What do you want Ross Dress for Less to do, OP?How did the injury happen, OP?Have you contacted their Corporate Headquarters, OP?Did you tell ...

Product
Ross Dress For Less Customer Care
#1235960
Reply to reviews
Show

Ross Dress For Less - My dress was billed but was not given in the bag

Nothing, they just ignored and was telling it to be my fault
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Ross Dress For Less Customer Care
#1232602
Reply to reviews
The supervisor is very rude, GHETTO Leesburg, VA location.
Read more
Anonymous
Anonymous

Vague complaint.I have No idea Exactly How the supervisor was rude.So Exactly What does the OP expect to happen?Vague complaints like this Cannot be addressed since there is N...

1.0
Product
Ross Dress For Less Customer Care
#1232243
Reply to reviews