The manager didnt want to takl she was busy with other customers the blanket. Was damaged i didnt see it when i purchased it but they said i needed to prove who i was bringing it back even with the recieptRead more
I was at the Orem Utah Ross store today December 14th 2017 and the store is about to close in 15 minutes and a male associate named Sam walked really fast towards me in the back of the store and told me "Its time to go, you need to bring your items to the front of the...Read more
So im a associate from a different store. And i had two transaction at the time i wanted to use my discount on one. The manager was called over after i said i wanted to return my purchase that i had paid with my credit card with my discount. And pay the rest in cash....Read more
Ross Dress For Less - Hours posted
Why they have posted hours but I come 30 minutes before and they are close
After 30 days why not REFUND monies to Debit card or cash if RECEIPT is given? There is no way you should be limited to store credit of Ross you give them your finances freely it should be the same in return. The instore coupon is flimsy can be lost you loose your...Read more
While standing in a line 23 Deep with two cashier's handling both exchanges returns and purchases I reached out to the manager Bobby who was standing watching and asked him if he could help he said he could not he was waiting for somebody to come back from a break I...Read more
Ross Dress For Less - Poor customer service by assistant manager
Very poor customer service provided by assistant manager, associate 332144. I just purchased merchandise, 12/2 at 5:24 pm, transaction 2797, store 0750. I asked the person to use a second bag to put my puchases in and he defiantly showed poor attitude. I am a good customer of Ross. This individual needs some training and in my opinion should not be an assistant manager!
Helena, Montana Province
Ross Dress For Less - Exchange
Thanks so much, you was very helpful.. I really appreciate it so much . you all just made someone child happy
At the Ross Dress for less in Longview Texas, I was shopping and lost my Pandora Charm Bracelet, I asked for help no one took me seriously until I was crying. I then went home to get ask my parents for help. We came back to the store and I found the AP lady who had...Read more
Ross Dress For Less - Bad experience
The cashier was avoiding eye contact. Did not greet me and did not even hand the receipt to me. She was talking to someone throughout the transaction.
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