Latest review first
i was on your store in greenwood sc let just say your store is not what it used to be. when i come in the same girl is always in front by herself but she matains a smile and take care of her customers and apologizes if the wait is to long . i always tell her that she...Read more
- Cashier very nice
I didn't like
- Your rude and selfish mangers
Ross Dress For Less in Lake Worth, Texas - Customer service
I was getting my car fixed and it was going to be about a two hour wait. I grabbed an empty cart that happen to be in the parking lot. My daughter and i walked about 3 blocks to several stores to kill time. We decided to head into ross .....lake worth tx. I was rudely informed ...i could not bring that cart in since it did not belong to ross. I understand the store has policies. I am okay with that. But, the employee was very unprofessional and extreamly rude. This was several years ago....i have not been to a ross store since. I will not go back. There are ways to communicate and I hope things have improved.
Lake Worth, Texas
Hi, I have been noticing the the floors in our Sand City, California, Ross store are getting dirtier and dirtier every time I go in there. They are filthy! Dirt, paper, crumpled clothes, packaging- you name it-are everywhere. I don't think they sweep or mop at night,...Read more
On Dec 29 @ around noon I tried to purchase more than $300 worth of clothing...4 of which were dresses, 3 Ralph Laren ones & 1 Tommy Hilfiger ...I politely asked the cashier if i could keep the hangers so to not put in a bag and get rinkled ( like the last time)..."No!...Read more
Ross Dress For Less in Aventura, Florida - I have not received my last paycheck from Ross but my pay stub is in myadp account
I had recently quit Ross and I was supposed to receive my final paycheck on Friday December 28th and my bank account but my check never came to my bank account but I can see my paystub on my ADP account but I still haven't received my money from my last paycheck and I'm not getting no help or assistance from my recent manager at Ross that I had issues with in the past
Ross Dress For Less - Unfair
I am was a Ross employee for about a week now and I’m just found out I’m pregnant and I let them know so yesterday December 22,2018 I worked 6:30- 11:00p.m but the manger told me I can clock out at 10:30 me not knowing she was telling me this my last day due to another manger over hearing me the wrong way of what I said but never came to me to see what the problem was and how we could fix it because I would stand at the fitting room for hours without a break or sometimes didn’t even get a break also I be having to go to the bathroom and I can’t walk off and they come late.
Ross Dress For Less in North Highlands, California - Wrongful administrative leave
I was wrongfully accused of using my employee discount on a return for people I dont know. I found out 2 months later then the next day was put on administrative leave when I did not do this. I explained to corporate that I never did it and no one has contacted me. I want more proof that I used my discount. I feel as if I am being accused and blamed for something I never did.
Ross Dress For Less in Calumet City, Illinois - Rude and unprofessional assistant manager
I went to make about a $60 purchase. I asked did they take american express travelers checques and was told, yes. Then he handed me a pen and as directed by American Express, I wrote ROSS in "pay to the order of" and signed it below . Then the manager said that they couldn't accept a $100 dollar one. Then to make it worse , he said that I could not have the manager of the stores name because she wasn't in attendance. However, when I contacted ROSS customer service they were gracious enough to accept the complaint to investigate and follow-up with me tomorrow. I'm hoping for a decent resolve.
Ross Dress For Less - Defect merchandise
I purchased a pair of boots and the first day i wore them the zipper broke. I attempted to exchange them with my receipt and I was told too bad even though they are broke. Idont have the money to buy a new pair and I dont want to shop at the store anymore because of the way i way i was treated and am afraid of service in the future. I would like to have another pair of boots without the manufacturing defect. One of the clark noots is fine.
Ross Dress For Less in South Gate, California - Bad customer service experience
Upon arriving at the store at 7:57 the store did not open and till 10 minutes after 8. After asking V manager why it took so long to open, the manager in for me to just wait no explanation given and she was very very rude. After picking out my item and taken it to the register I had to wait an additional 10 minutes before and associate came to the register to cash my transaction. I explain to the manager that I was pressed for time and need it for someone to come to the register and finish my transaction faster. The manager told me I could leave. Although I continue to poaches my item, the manager was still extremely rude. Stating that I do not rush them, because they are employed by Ross, and not by I.
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