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I was in a Ross store today and was trying to find an assistant to help me, I went to the front, but didn't find one available, so I turned around and as I did saw a child standing by the backpacks, in seeing that she reminded me that I needed a new backpack, so...
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Anonymous
Anonymous

This complaint shouldn't be with ross but with the parent of the child who probably stretched the truth resulting in this issue.

Anonymous
Anonymous

You will have to contact a lawyer regarding your wanting to lay charges of defamation of character. So that means Ross Dress for Less will Only deal with your lawyer. Then you...

1.0
I liked
  • Disgusting
#1326817
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Victorville store on 7th st is terrible. Milva and Ana are terrible employees that give terrible customer service.
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Anonymous
Anonymous

There is No information in your complaint as to Exactly How Milva and Ana give poor customer service. This complaint is lacking the information as to Exactly How Milva and Ana...

#1325525
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Ross Dress For Less - Discrimination against race and sex

Daniel the 1st shift supervisor made me feel uncomfortable he picked on me because of my race and sex and laughed about it i feel discriminated against this is not fair please reach out please this should not be accepted
4.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Shafter, California
#1323908
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The customer service i experienced from your company staff in store, over the phone and, online was atrocious. First i had to sign up to program Using my email in order to talk to customer service rep... Invasion of my privacy to tell you about my expericence with...
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#1323659
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Ross Dress For Less - Not resolved

Corporate office closed. Shoe falling apart after only 2 week's worth of wear
#1321986
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Ross has great prices, but if you have to wait in a looonnnngggg line for lack of employees you might not get those deals cause I watched at least 30 people leave the store. There was only 3 ladies working on a saturday They need more workers in that big of a store.
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Anonymous
Anonymous

as the previous comment stated, each store is not in control of how many employees are available each day. That is to be taken up with a higher management outside the store. P...

Anonymous
Anonymous

Your complaint is with Ross Dress for Less Senior Management regarding not enough employees. Ross Dress for Less Senior Management determines the payroll for each location, wh...

4.9
#1321938
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Ross Dress For Less - Refund

I brought 2 items back and was given a refund. I then made another purchase for 10.85 I just reviewed my bank statement. It shows the refund back into my account but shows it again with that amount taken out of my acct on same day. I want my refund back. What can I do. It was for 28.57. Not happy this transaction was done incorrectly. How do I get this resolved?
3.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1321192
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To whom it may concern On Monday July 30, 2018 9:30 a.m. I went to your store in Kansas City, MO Independence. My mentor and I attempted to buy a shirt and other Items leading to at least over $60. He tried paying with a check but it was denied and a worker named Becky...
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Anonymous
Anonymous

I honestly doubt that is how the the situation happened. When they run a check they ask for ID, if the ID number doesn't match with the bank account if will be unable to accep...

Anonymous
Anonymous

You state this in your complaint. My mentor and I attempted to buy a shirt and other Items leading to at least over $60... Then you state this in your complaint. Monetary Loss...

#1320585
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Thank you for your email and bringing this to our attention. I have forwarded your comments to the appropriate department for review. -----Original Message----- From: Lori TSP [mailto:lori@thesilverpickle.com] Sent: Thursday, July 26, 2018 9:38 AM To: Customer...
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Anonymous
Anonymous

instead of the employees telling you about the return policy, why don't you look at the back of the receipt where mostly EVERY store has their return policy printed on the bac...

#1318994
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Contact Ross Dress For Less

Mailing Address:
Ross Stores, Inc.
5130 Hacienda Drive
Dublin, CA 94568
United States
Phone:
(925) 965-4000
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Ross Dress For Less Products and Services

No help at all. Please contact me Daniel logan Solid waste manager City of Flagstaff 928 322 3823 Daniel.logan@flagstaffaz.gov
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Anonymous
Anonymous

I do not know whether or not Ross Dress for Less will contact you, but if they do, please give us an update. Exactly What happened to cause you to post this on pissed consumer...

5.0
#1317784
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