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#3499

Returns.

If you purchase something with a debt card, how come Ross wont give you cash back? They say they dont give cash back, they return it back to your card.

When you use your debt card it's the same as cash. They take your money out right away as cash, so you should be able to get your money back right away!

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Answer:
by #1837678

Doing a refund via debit card allows for a record of it to be in the system. That way there's electronic proof you got a refund

by #1420146

They will after a grace period of 3-7 days. They do that to make sure the original charge is not kicked back.

by #1708724

No we won't. The machines are old as dinosaurs, they aren't capable of doing cash back unless you pay with physical cash or a check. With checks there is a 5 day waiting period

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Question:
#108050

If my things weren't put in my bag will they look at cameras.

I was last customer to. Check out tonight at 11:14 in Beaver Dam Wisconsin two of my items I paid for didn't make it in my bag.

I have my receipt can they check cameras to see that they were left there? By the time I returned home they were closed

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Answer:
by #2234002

Yes, they can roll the cameras back as far as 30 days. Don't let them lie to you. I worked at Ross for over 7 years. 5 1/2 of which was a front end supervisor, and 6 months as a stock room manager.

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Question:
#54243

I am moving to Georgia January 2021. Do i resign or quit the jobs. I.

I only working on sundays.

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Answer:
by #1940649

As stated at jobs.rossstores.com/search/searchjobs, there are 12 stores in Georgia which search for employees. Please contact your Ross Dress For Less supervisor to discuss if you can reassign or quit the jobs. You can also contact the Ross Dress For Less customer care team for assistance:
  • via the company's social networks.

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Question:
#42010

How do I submit emergency contact on my application.

Completed 11 of the task for job position except for emergency contact info..everytime I try to put in the information it says error and wont allow me to submit response

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Answer:
by #1875958


Unfortunately, rossstores.com does not provide any information on how to submit emergency contact on your application. However, it is stated that if you have any questions, you should contact Ross Dress For Less Customer Service by email at customer.service@ros.com, by phone at 1-80*-335-1115, or write to
5130 Hacienda Drive, Dublin, CA 94568.

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Question:
#36663

How do I let my boss know my number is changed?My name it’s Kayli Price I work at dds discounts off of Florida and Raymond in hemet Ca and I had a number change recently and I can’t get a hold of my boss due to the closed store

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Answer:
by #1850332

You may try to reach out to Ross Dress For Less Customer Service by phone at (800) 945-7677 or via the support form on Pised Consumer and ask for assistance. You may also submit a ticket on the company website.

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Question:

How can I get my refund back?The cashier charged twice for the same item. I was bought one not two. And the store is close for the coronavirus.

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Answer:
by #1844133

I have posted a similar problem there check reader said it did not accept my check so I had to drive around and find cash not from the area so it took me awhile down. Found some check into Cash place went back paid $266.18 cash on the day before the store shut down for the coronavirus on Friday my check cleared my bank now I can't get anybody at Ross to answer so I too have filed a complaint and gave them two stars I would suggest you hang on to your receipt and they are supposed to open back up around April 6th or the store I went to in Avon Indiana is go back and explain the situation and hopefully get it resolved I wish you luck

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Question:
#27554

How can I check on my employment application?I submitted an application for area manager in Largo, Florida online a few days ago and want to know the status.

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Answer:
by #1820812

According to the 'Ross Dress For Less Interview Questions & Tips' article posted at job-applications.com, applicants submit the regularly required materials and contact information and then await a phone call to schedule an initial interview. Prospective team members may wait up to a week to hear back from regarding a chance to interview.
To get more information about your application, you may contact the Ross Dress For Less customer care team by phone at (800) 945-7677 (toll-free number) or by email at customer.service@ros.com.

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Question:

What do I do when I could not log into the email for the background check ?Im In the process of getting hired at DD's in Madera ca. They sent me an email to give permission to check my background. I opened my email to proceed but it won't let me log in it locks me out for the day

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Answer:
by #1767326

You may be experiencing some technical problems with your email service. Try to log in several times or create a new email for your job.

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Question:
#6892

Call outs sick days.

Ive called out four days in a row because of a knee injury used sick pay. Will sick days count as call outs, if so, how many can i have?

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Answer:
by #1708723

After a certain amount of time the company forces it to go to FMLA. But yes, you can use your sick days. It shouldn't count as a call out, it doesnt at my store.

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Question:

Can you return an item without a price tag but still have the receipt with you?I purchased an item and now I want to return it but I lost the price tag, the only thing I have is the receipt and I was wondering if it's possible to return the item.

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Answer:
by #1319185

Yes, you can it might be more difficult but as long as you have receipt and item is not lingerie or swimwear you should be good.

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