Ross Dress For Less - Not able to pay for items at 11:05
They made an announcement at 10:54pm to come to the front but my friend was trying on some pants as per Carl the manager told her she could...We decided on clothes and started walking to the front and when we got there the said the registers were closed we were the last people.
The store closed at 1100 pm we were in line at 1104 we thought it was a joke when i looked at my phone it was 1105 they had the registers out putting counting money right there in front of us. I asked to speak with a manager he said he was the manager his name was Carl. Then i asked the lady who refused to help us on the floor her name also (cheryl) . she was on the phone looking like and was making plans after work.
When i left i thought i should have taken a picture of her for proof if i had known i would have been treated like this.
I really like those pants and thought highly of your store but your customer service and employees are the worse.Maybe your company would make more money if you had better employees.
Review about: Ross Dress For Less Customer Care.
Reason of review: Poor customer service.