Contact Ross Dress For Less

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Summary of Ross Dress For Less Customer Service Calls

1548 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:12 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Ross Dress For Less to Ask about:

Staff:

  • “Bad customer service experience”
  • “Unprofessionalism from Store Managers”
  • “Custumer Service”

Return/ Replace:

  • “Return, terrible customer service”
  • “Returns”
  • “Problem with return”

Employment:

  • “Not allowing me to apply for job”
  • “Job”
  • “W4”

Account:

  • “Login”
  • “I got hire now i forgot my password to finish the a paper work”
  • “To get my password for people works”

Request for Information:

  • “Concern with management”
  • “Paycheck question”
  • “About a return”

Cards:

  • “I was in your Cape Coral FL store on fri and made a purchase of $138 Sunday I realized my card was missing and after research my card was used two minutes after I left your store for $49 the card has been cancelled and I hope it wasn’t an employee”
  • “When is my gift card purchase shipping to the address I requested”
  • “For my Aline card, the Ross registration code is not working to complete the registration”

Refund:

  • “Refund”
  • “Refund issue”
  • “Refunds”

Payments and Charges:

  • “I got charged 2 times”
  • “Charged for a return”
  • “Transaction Issues”

Website/ Application:

  • “Application”
  • “Application question”

Product/ Service:

  • “Health insurance”
  • “Bad quality rug”

Shipping and Delivery:

  • “Did not receive w2”

Other:

  • “I havent received my check”
  • “N/a”
  • “I need to know what dates i was employed w Ross.”

Ross Dress For Less Rating Stats

2.4 out of 5 stars
based on 329 reviews
See all 560 reviews

Rating stats

  1. 103 reviews
  2. 68 reviews
  3. 91 reviews
  4. 49 reviews
  5. 18 reviews

About Ross Dress For Less

Top 5 Ross Dress For Less Services

Customer Care, Manager, Cashier, Sales Representative, Sales Manager

Top 5 Likes about Ross Dress For Less

Affordable prices, Selections, Always find something i like when i go, Pricing, Merchandise

Top 5 Dislikes about Ross Dress For Less

Customer service, Received no apology, Unprofessionalism of management and hiring staff, Service, Explained already

Top 5 Related Companies

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Summary

Ross Dress for Less is a trading name of Ross Stores, Inc. It is a large chain of off price department stores. The company was founded in 1957. Its headquarters is based in Dublin, California, United States. Ross Dress for Less offers a broad range of products under the following categories: Men, Women, Kids, Shoes, and Fore Home. There is also a large stock of merchandise for pets, fitness and travel accessories. There are more than 1200 Ross Dress for Less locations in 33 US states, the District of Columbia, and Guam. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal.

Ross Dress For Less reviews and complaints

Ross Dress For Less is ranked 146 out of 2045 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISA

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Ross Dress For Less Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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