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Ive finally checked out after standing I line for20mins at concord mills Ross. There was ONLY 1 cashier worth a live of 12+ people. Tim was called to the front but said he was only there to interview. After 3customers made complaints to him2 females appeared out the...
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Anonymous
Anonymous

There was ONLY 1 cashier worth a live of 12+ people....What the heck does that mean?I was on my lunch break and returned to work late...Why did you not go after work or when y...

2.4
#1088469
Reply to reviews
I called the Ross location at Anaheim plaza at approximately 7:50 pm . 1 714 635=9380. I called and a woman just says "Ross" in a very heavy spanish accent. I continue to ask her if I could please get help in having them (the store) check on a pair of shoes for me. She...
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Anonymous
Jdkk

Dumb customers

Anonymous
Anonymous

I work at this specific store and we were all laughing at your frustration once you hung up haha

2.3
#1083362
Reply to reviews
The dress shirts were almost empty. Which is fine. I asked the manager Charlotte when more merchandise would come in. In a short answer she said " We get merchandise daily." And that was it. A better way to handle the situation would have been to say. I am sorry for...
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Anonymous
Anonymous

Ross is a hit or miss store, you just have to come back and look for items. it isn't a high end retailer, they don't run out of a certain item, write it down and then send it...

Anonymous
Anonymous

Since you are this unhappy about the situation, then send a letter to their Corporate Headquarters.Do you really think that any company employee will give your their personal ...

#1079606
Reply to reviews

Ross Dress For Less - Horrible

Ross Dress For Less
#1089488
I had horrible customer service. I was told that because i was a "woman" i could not enter the mens change room. She was extremely rude. And i know they cant discriminate and kudge by appearances. I will not be returning.
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Ross Dress For Less - Very long lines and only 2 cashiers!

Ross Dress For Less
#1086473
1.0
Details
I asked both the loss prevention and cashier if there was help and she said no. This is a big issue with Rosss!
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Diversity of Products or Services

Ross Dress For Less - Rude manager

Ross Dress For Less
#1078139
The Dothan al store manager came to the long line and said you al L must move this is return line. All he had to do is just shift the lane but he just shude them away. Very rude. Won't be going there. Til they got a new manager
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Ross Dress For Less - Only two workers

Ross Dress For Less
#1077607
3.0
Details
The store has two works and only one person is checking out people. The lone has 17 people on it.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
7/25/17 @ 9:30 pm I went to Ross in kietzke branch Reno Nevada I entered the store and the lady at the counter told me to go on line at the return and exchange. So I was there standing and waited to be called, I was so *** because she never entertained me untill i...
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Anonymous
Anonymous

A lot of the stores have gotten rid of the return line because of this reason. Customers purchasing where frustrated with those jumping in the return line and going before th...

#1079418
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Tried to exchange a *** rug for 39.99 and get a foam rug same price. The manager Brenda told me I will lose my seniors discount because today is Wed. This store and all of there managers give there customers a hard time. Although there is nothing on the receipt that...
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Anonymous
Anonymous

Senior discount is on Tuesday, it's not written because it's common sense. if you bring an item back and exchange it on any other day but Tuesday the senior discount can not b...

3.1
#1073396
Reply to reviews
I sent the the following to Christopher Bice, Area Manager 7.10.2017 I need your help. Just this evening I attempted to return a few items. There were four items but an incident occurred and I only showed 2, before I left the store. I spoke with assoc 504718, the...
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Anonymous
Anonymous

And how were you disrespected? They have policies to follow , it sounds to me like you were. Wing disrespectful to the employees you entitle piece of garbage.

2.8
#1073229
Reply to reviews
I went to Ross in Five Star Blvd , Roseville. The lady assisting the fitting rooms was super rude and the store manager as well. When we went to try on some clothes, one of them didn't have a hanger and when she asked for the hanger, I said i don't have it, her...
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Anonymous
Anonymous

I am sure that the sign outside of the fitting room says "upon exit all clothes must be hung and recounted" so yes, you should place your items back on the hanger it came with...

1.0
I didn't like
  • Rude fitting room personnel and store manager
  • Unprofessionalism of management and hiring staff
  • Dirty looks and poor treatment
#1071238
Reply to reviews
Can the owner/CEO/Marketing Person or whomever this needs to be directed too, can someone please come up with a way a better way to put price tags inside of your shoes it is so hard to scrub out that sticky stuff you guys use for those shoes and I know someone is smart...
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Product
#1069782
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on june 26, 2017 at apprx. 7pm, I came into ross to return my granddaughter shoes, manager Adisus (black male) stated that he could not see two of the numbers on my reciept because it was faded, i then asked him could he look it up with my credit card, he stated as he...
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Anonymous
Anonymous

I honestly doubt an employee did that.

#1067226
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She was very rud with me i am acudtomer there since 3years she refused to retun am item i told her why u dont give me store credit she said because your daughter start working her omg i have never heard that before from any store i swear i bout the item before my...
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Nadia2017_2017
Nadia2017_2017

I am sorry guys for any mistake first i was very upset and was writing so fast from my cell phone , second english is my second language so excuse me for any mistake or miss s...

Anonymous
Anonymous

You are illiterate.

1.0
#1062957
Reply to reviews