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2.2 Based on 98 reviews
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  • Customers like
    • Affordable prices 4
    • Always find something i like when i go 3
    • Selections 2
  • Customers don't like
    • Service 9
    • Rude sales staff 6
    • Unprofessionalism of management and hiring staff 4
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I had a problem with the manager Jeanile from Orland Park il location , she was very rude , i wanted to run my debit card as credit , not to use my pin because i had problems before that my pin was stolen , she didn t want to do it she said that she can not run my card manualy , and said that is illegal to do that, she obviasley waz lying because i never had this problem at other ross stores. She yeld at me saying that if i am not enter my pin... Read more

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Hours of operation are 8- 11:30 pm. Showed up at 8 and doors remained locked ended up leaving after waiting. Waited for 30 minutes before leaving. (I 10 and Irvington location in Tucson Az)

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Bad services and long wait on lines, only one cashier open

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Bad services and long wait on lines, only one cashier open

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Bad services and long wait on lines, only one cashier open

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Came to the store 0457 in Humble TX to return a face creme that was, as i discovered, open (broken seal). (Since it was a part of a gift to my friend, i did not want to lose face...). At the store was greeted by 2 security people, one of whom kept looking at me. Gon into a return line. Two female employees made eye contact with me at different times, yet, none of them got to returns register. One of them acting like a supervisor called a 3rd... Read more

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I am absolutely shocked and saddened to report that my first experience of shopping at @rossdressforless was one of the WORST of my entire life. The assistant store manager, Elizabeth was so incredibly disrespectful that I am actually taking the time to write this as well as a long letter of complaint to the corporation. I'm a nurse and new to the Tampa Bay Area. My coworkers had recommended Ross to me as an affordable alternative to Home... Read more

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The girl who helped me today was so unprofessional. The associate number is 436724 and the store number is 0179. She was so rude to me. I never want to go back to that store ever again. She made an assumption that I switch the the price tags when in the first place there was no price written on it! I also wanted to return the shoes that was purchased last year in December but she said those shoes just came in last month. Even though the manager... Read more

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Do not shop at Ross...lucretia Cooper is very condasending, she does not have the ability to make wise decision. She contradicts what she say to customers. She is not a genius so call manager. Perhaps Ross should have a private shopper shop the store and they will see her deceitful attitude.

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The ASM for ROSS store 656 Rome, Ga. was assigned to clean stockroom , this is what she put on her social media page FB the night b4. Free scrap metal "*** ton of it, come to back of ROSS store anybody that wants it 1st come gets it" This is ROSS property an store has protocol to rid excess. I am an associate here an was floored when read. This is theft, but NO Discipline was given! Another associate followed a shoplifter outside of store an was... Read more

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