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I wanted to file a complaint on the manager working on Saturday November 17th at store number 1535 in Morganton NC. We were going to spend over $40 in clothing until the manger made a comment about me, my friend, and my fiance stealing to another employee and we were...
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Anonymous
Smitty

Did you steal ?What about your pair of friends ?

#1133706
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11-9-2017 a las 11 dela mañana, mis hijos me regalaron $60 dls para que me fuera amo tienda favorita, y así lo hice, compré un anillo y un collar.cuando fui a pagarlos me tocó una cajera nueva, y le di primero dos billetes de veinte y ella dijo son $43 dls y le di mis...
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2.8
#1129619
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I was xmas shopping in your store on Nov. 8th I had several items to purchase and one of the items was a womens long sweater coat almost to ankle length. It had a long thread pulled and hanging from it. I seen a emoyee and asked if he could help me locate another as...
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2.8
#1128684
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Ross Dress For Less - Rude SM at Concord Ross

Ross Dress For Less
#1134658
I'm a frequent shopper at the Concord location and I must say it's by far the worst I have seen. The store manager is rude and so disrespectful I believe his name is Robert. He should not be allowed to treat his associates any kind of way, he is a leader and should conduct his self as such.
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Ross Dress For Less - No answer

Ross Dress For Less
#1133692
There was no answer and I need to file a complaint
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Ross Dress For Less - Exchange of a merchandise

Ross Dress For Less
#1132467
I am returning the luggage that I bought from Ross and exchanged to a bigger luggage. The manager of Ross in waikiki Hi was so rude, unetiquette, with demeaning words. I will never shop at Ross again. I am just a visitor here but the manager treat me like a criminal.
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Ross Dress For Less - Problem with my account

Ross Dress For Less
#1131430
I have a problem with my account is loocked can i help me please?
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Ross Dress For Less - Poop
Ross Dress For Less - Poop
While shopping went to use bathroom...use the rail for support and realized there i was touching poop..contacted the manager and got no apology and was tild the bathroom was cleaned that morning. That was a lie the poop was dry and flacky the store opened at 830am and...
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Anonymous
Anonymous

Customers leave bathrooms disgusting. I hate public restrooms but never blame the store. *** happens, literally.

2.0
#1122800
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Extremely rude "customer service" agent at aurora store# 1483 Alexa. I just went into the store to return an item, she was helping someone else at the customer service desk. She never looked up to greet me. When she finished with the other guest 5 minutes later, she...
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2.3
#1121684
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This is my second time I've been Ross and Riverstone Parkway and the last 2 months. I thought it was just a bad experience once but no it happened again today. We have a so-called manager here in the store her name is Amber Mac. I was purchasing and had quite a few...
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Anonymous
Anonymous

OP:Exactly how much of a discount did you want from Amber Mac?

2.8
I didn't like
  • Poor customer service
  • Amber mac
  • Received no apology
#1119100
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Today I brought my pant to return to Ross at 1219 N Fry Rd, Katy, TX 77450 without a receipt, I paid $26.99. The lady at customer service give me a refund only $15.99 on Ross card (I paid cash before) and said that Walmart and Home Depot do the same (it's not correct...
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Anonymous
Anonymous

With your receipt within 30 days of purchase you will get the amount you paid back in the way you paid (debit, credit or cash). Without your receipt you will be offered a stor...

#1117504
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I purchased my son a pair of Nike Air shoes for $45 along with several other things adding up to over $100 and 2 days later I had to return them unfortunately and thats when the worst experience ive ever had at Ross begun. I know when you use a credit/debit card that...
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Anonymous
Former employee

First of all she shouldn't have given you cash back for a Visa card because that is Against policy she could have gotten fired. second of all she she couldn't open her draw to...

3.0
Product
#1116446
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I was shopping at Ross and was harassed by one of your staff members and then injured by them and when I spoke to management they did nothing except roll their eyes and I want to speak to somebody immediately about it I shop there every payday which is every week I...
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Anonymous
Anonymous

Besides the horrible grammar, what exactly happened?

Anonymous
Anonymous

Wall of text.

3.4
#1113038
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Contact Ross Dress For Less

Mailing Address:
Ross Stores, Inc.
5130 Hacienda Drive
Dublin, CA 94568
United States
Phone:
(925) 965-4000
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It is company-wide policy that if you call a store with their sku (or inventory) number for an item you found at another ROSS store in order to buy more of the same, the employees are under strict instructions NOT TO HELP YOU IN ANY WAY OVER THE PHONE by checking the...
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Anonymous
former employee

Ross usually don't have a sales floor associate unless they know it will be a really busy day like a Saturday and even then that person ob is to also be back cashier for when...

onecustomer
onecustomer

I tried asking if I could call back in a few hours if they were busy at the time of my call and I was told that under no circumstances are they to check racks for specific ite...

3.5
Greenfield, Wisconsin
I liked
  • Low prices
#1110024
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